1. Introduction

Valortek Inc ("Valortek," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service (SaaS) platform, including our Operations and Finance applications (collectively, the "Service"), and visit our website at https://valortek.com (the "Website").

2. Information We Collect

2.1 Information You Provide to Us

Account Information: When you create an account, we collect your name, email address, phone number, company name, and billing address.

Business Information: We collect information about your business operations, including customer data, scheduling information, invoicing details, financial records, and other business-related data you input into our Service.

Payment Information: We collect billing information and payment card details through our third-party payment processors. We do not store complete payment card information on our servers.

Communications: We collect information when you contact us for customer support, feedback, or other communications.

2.2 Information We Collect Automatically

Usage Data: We automatically collect information about how you use our Service, including features accessed, time spent, and user interactions.

Device Information: We collect device identifiers, browser type, operating system, IP address, and other technical information about your device.

Log Data: Our servers automatically record log files that include IP addresses, browser types, referring/exit pages, and timestamps.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process transactions and send billing notifications
Respond to customer support requests and communications
Send important notices about our Service, including security updates
Conduct analytics to understand Service usage and performance
Prevent fraud and ensure Service security
Comply with legal obligations and enforce our terms of service
Send marketing communications (with your consent where required)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: We share information with third-party vendors who perform services on our behalf, including payment processing, customer support, analytics, and cloud hosting.

Business Transfers: In connection with any merger, acquisition, or sale of company assets, your information may be transferred to the acquiring entity.

Legal Requirements: We may disclose information when required by law, legal process, or government request, or to protect our rights, property, or safety.

Consent: We may share information with your explicit consent or at your direction.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication requirements
Employee training on data protection practices

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

Account information is retained while your account is active and for up to 7 years after account closure for legal and business purposes
Business data is retained according to your subscription plan and deleted within 90 days after account termination, unless longer retention is required by law
Usage and analytics data may be retained indefinitely in aggregated, anonymized form

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

Access: Request information about how we process your personal data
Correction: Request correction of inaccurate personal data
Deletion: Request deletion of your personal data, subject to legal and contractual obligations
Portability: Request a copy of your data in a structured, machine-readable format
Objection: Object to certain processing activities
Restriction: Request restriction of processing in certain circumstances

To exercise these rights, contact us at privacy@valortek.us.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and settings
Authenticate your account and prevent fraud
Analyze Service performance and usage patterns
Provide targeted advertising (with your consent where required)

You can control cookies through your browser settings, though disabling cookies may limit Service functionality.

9. International Data Transfers

Our Service is operated from the United States. If you are located outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your jurisdiction.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information we collect and how it is used
The right to delete personal information
The right to opt-out of the sale of personal information (we do not sell personal information)
The right to non-discriminatory treatment for exercising privacy rights

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Website and sending notice to your registered email address. Your continued use of our Service after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Valortek Inc
Email: info@valortek.us
Website: https://valortek.com

For data protection inquiries, you may also contact our designated privacy officer at the email address above.

This Privacy Policy is effective as of January 1, 2026, and was last updated on December 10, 2025.